Company Information

Privacy Policy

Updated: February 2, 2022

Acceptance of the Terms of Use

Welcome to the Anchor Hocking Group, Inc websites, which includes all of its content, features, functionality, and services offered on or thorough the same the “Website”).


You acknowledge that Anchor Hocking will use your information in the United States, and any other country where we operate. Please be aware that the privacy laws and standards in certain countries, including your rights concerning your data and the rights of authorities to access your personal data, may differ from those that apply in the country in which you reside. We will transfer personal data only to those countries to which we are permitted by law to transfer personal data, and we will take steps to ensure that your personal data continues to enjoy appropriate protections. Please read on to learn more about how we protect personal data that’s transferred outside of Europe. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE.

If you are a California resident, you may have additional rights as described below in the“California Privacy Notice”section of this Privacy Policy.

If you are a resident of Canada, you may have additional rights as described below in the“Canadian Privacy Notice”section of this Privacy Policy.

If you are a resident of the European Union or European Economic Area, you may have additional rights as described below in the“European Union Privacy Notice”section of this Privacy Policy.


Information We Collect and How We Use It.

We collect personal data and other information from or about you in a few different ways. Specifically, we may collect or receive information: (1) directly from you through information you provide; (2) indirectly from you by observing your actions on our Website, and (3) from third parties such as our vendors or affiliates. Each of these is discussed in more detail below.



Data You Provide to Us Directly

We may collect your personal contact information from you in a number of ways:

  • Discounts and Promotions.当您报名接受折扣或促销活动时,我们可能会直接向您收取您的电子邮件地址。
  • Customer Account. When you create and maintain a customer account with us, you will provide us with your first and last name, email, physical address, company name, phone number, purchase history, invoices, and orders.
  • Newsletter. When you sign up to receive our newsletter, we will collect your email address from you.
  • 联系我们。当您与我们联络时,我们一般会直接从您或我们的电子邮件或电话系统收集您用于与我们沟通的电子邮件地址及/或电话号码,而您提供的任何其他信息也可能会被收集以回应您的问题。如果你打电话给我们,你的电话可能会被录音。
  • Website, Online Services.To provide our Website and online services to you, to improve our Website and related content, to improve our Website and social media presence, to diagnose and fix problems with our Website, and to secure our Website, we may collect information from your browser including your IP address, browser history or page views, traffic data, cookies and pixel tags, geolocation, and web analytics history.
  • 社交媒体。当您在社交媒体上关注我们时,我们可能会收集您的姓名或用户名以及您使用社交媒体帐户提供的任何信息。
  • Account and Relationship Management.We may use any or all of the information described in this section to service your account with us or to manage any contractual relationships we may have with you.

Information Collected Indirectly From You

Please note that if you are visiting our Website from a location outside of Canada or the United States, you will be connected through and to servers located in the United States. The information collected as described in this section will be accessed and stored in the United States and Canada.

Cookies. We automatically collect information from you using cookies, which are small text files offered to your computer by servers in order to keep track of your browser as you navigate our Website. We may use cookies and similar technologies to identify who you are and may use them when you visit our Websites, click on our ads, or click on links in our emails. Cookies also enable us to remember your user preferences for our Websites. Cookies may be “session-only” or “persistent.” Persistent cookies last for more than one visit and are typically used to allow a visitor to our Websites to personalize their experience.

We may use cookies to analyze the traffic on our Websites (such as total visitors and pages viewed), to personalize features or save you the trouble of retyping your name or other information, and to make improvements to the Websites based on the data we collect. We do not save passwords or other sensitive information in cookies.

Cookies may also be placed by third parties prior to or during your visit to our Websites. Our affiliates and business partners may use these cookies in connection with pixel tracking (discussed below) or otherwise. We do not control these cookies.

You can block or remove certain cookies using your Internet browser’s settings. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. If you block or remove cookies, you may not be able to perform certain transactions, use certain functionality, or access certain content on our Websites.

Pixel Tracking. We and our business partners may employ a common technique usually referred to as “pixel tracking” to measure the effectiveness of marketing or advertisements, as well as to compile aggregate usage statistics. Pixel tracking, which may be used in connection with advertisements on other sites, on our Websites, or in email messages, involves the use of pixel tags (also known as “clear gifs,” “web beacons,” or “1-by-1 gifs” that are not visible to the user of the site and consist of a few lines of computer code. For example, if you visit our Websites from an advertisement on another site, the pixel tag will reference the cookie you received when you clicked on the advertisement. The pixel tag also may register this activity with a business partner to allow us to count the number of times or when an advertisement is accessed. This data is collected for use in our marketing and research. Personal data about you is not collected by pixel tracking, nor is any tracking information generated from the pixel tag allowed to be used for any other purpose other than to report website activity to us.

“Do Not Track” is a privacy setting that users can set in certain web browsers that would request that Websites do not track information about users. At this time, our Websites do not recognize “Do Not Track” browser settings or signals.

Traffic Data. We automatically track and collect general log information when you visit our Websites, including your Internet Protocol (IP) address, domain server, operating system, type of web browser, and the pages you visit on our Websites (collectively “Traffic Data”). We may use the Traffic Data to report aggregated website activity and to better understand the needs of our users so we can make informed decisions regarding the content and design of our Websites. We may collect Traffic Data through various technologies, including, but not limited to, cookies, IP addresses, and pixel tags. While it is not our practice to link IP addresses to your Personal data, we reserve the right to use IP addresses to identify a user when we feel it necessary to protect the compelling interest of our Website, customers, or others, or to comply with laws, court orders, or law enforcement requests.

Data from Others

  • 服务和支持。在为我们的客户提供服务和支持时,我们可能会从我们的供应商或关联公司收到有关您的个人数据,例如您的个人联系信息(姓名、家庭或企业地址、电子邮件地址、电话号码和居住国家)。
  • Marketing. We also engage a third-party partner for the purpose of identifying users and delivering to them marketing on our behalf (i.e. email or direct mail). Our partners may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine personal and non-personal data about you with information from other sources; and may place or recognize a unique cookie on your browser. This activity enables them to identify you to facilitate the delivery of marketing on our behalf. To opt out of recognition services, please go to To opt out of third-party cookies, please go to

User-Generated Content

您可以在我们的社交媒体页面上或通过我们的社交媒体页面发布内容,包括您的评论、照片或其他信息。如果您在社交媒体页面上发布此类内容,您发布的所有信息或内容可能对其他访问者或用户可见。您的帖子和内容可能会被公开,我们无法阻止他人以可能违反本隐私政策、适用法律或您的个人隐私的方式使用这些信息。请在张贴前仔细考虑您的内容。Further, please note that all such content is subject to removal if we determine, in our sole discretion, that it violates any applicable law, poses a security risk, infringes the rights of someone else, or constitutes a threat, defamation, or harassment.

Links to Third-Party Websites or Platforms




Categories of Information Collected

In the 12 months preceding the date this Privacy Policy was last updated, we have collected or received the following categories of personal data about consumers:

Category Information Purpose for Collection
A. Identifiers. 实名、别名、邮政地址、唯一个人标识符、在线标识符、互联网协议地址、电子邮件地址、帐户名称或其他类似标识符。 · Purchases· Discounts and Promotions· Customer Account· Newsletter· Contacting Us· Website, Online Services· Social Media· Account and Relationship Management· Servicing and Support· Marketing
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). 姓名、地址、电话号码、银行账户号码、信用卡号码、借记卡号码或任何其他财务信息。此类别中包含的某些个人信息可能与其他类别重叠。 · Purchases· Discounts and Promotions· Customer Account· Contacting Us· Social Media· Account and Relationship Management· Servicing and Support· Marketing
C. Commercial information. 个人财产、产品或服务购买、获得或考虑的记录,或其他购买或消费历史或倾向。 · Purchases· Discounts and Promotions· Customer Account· Account and Relationship Management· Servicing and Support
D. Internet or other similar network activity. 浏览历史、搜索历史、消费者与网站、应用程序或广告互动的信息。 · Website, Online Services· Social Media
E. Geolocation data. 物理位置或运动 · Website, Online Services

In the 12 months preceding the date this Privacy Policy was last updated, we have disclosed the following categories of personal data for a business purpose as described above:

Category A: Identifiers.


Category C: Commercial information.

Category D: Internet or other similar network activity.

Category E: Geolocation data.

What are my personal data rights?


  • Right to know – you have the right to know what types of personal data we have about you.
  • 查阅权-你有权要求获得我们所持有的有关你的个人资料的副本。
  • 删除权利-在某些情况下,您可以要求我们从我们的记录中删除您持有的个人资料。
  • Right to opt out of sale – you have the right to ask us not to sell your personal data.
  • 不歧视的权利-如果您根据加州法律行使您的隐私权,我们将不会歧视您,包括拒绝向您提供商品或服务;对商品或服务收取不同的价格或费率,包括折扣或其他福利,或施加罚款;为您提供不同水平或质量的商品或服务;or suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

How to Make a Request

If you have an account with us, you can download a copy of your personal data, anonymize your personal data, or delete your account by going使用客户账户中的“隐私设置”菜单。

If you don’t have an account with us, you can make any of the above requests by emailing us

All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.

What We May Need from You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to ask you for further information in relation to your request to confirm what you are requesting or to speed up our response.

Verifying Your Identity. To protect your privacy and security, we will take reasonable steps to verify your identity before providing your personal data and before deleting your personal data. Only you or someone legally authorized to act on your behalf may make a verifiable request relating to your personal data. For example, if you make a request, we may ask you to confirm your name and email address to verify your identity, so that we can help protect your personal data.



If you are a resident of Canada, this section describes some of the additional rights you have and explains how to exercise those rights.

Correcting or Changing Your Information

If your personal data changes and you need to update it with us, you can do so by logging into your account with us, if you have one, and making any changes to the information stored there.

If you wish to amend, correct, update, or delete your personal data or to opt out of any programs to which you have previously opted in, please contact us via email, and we will attend to your request to make any necessary revisions, generally within 30 days after receiving your request. We reserve the right not to change your information if we believe the rights of another individual might be violated.


Access to Your Information

If you wish to access the personal data we have collected about you and how it is used or disclosed by us, please contact us via email After confirming your identity, we will generally provide the requested information at no charge to you unless we have a legal basis to charge you a reasonable fee, in which case we will notify you in advance of the approximate cost of processing your request. If we are unable to provide you with your personal data, we will tell you why. In addition, you may have the option of complaining to the Office of the Privacy Commissioner of Canada or to your province or territory’s privacy commissioner.


Our lawful basis for holding your information depends on the circumstances under which we acquired it.

Type of Information Lawful Basis for Processing
Customer and prospective customer contact information collected in connection with an order or an inquiry For fulfillment of a contract
Customer and prospective customer contact information collected for use in marketing additional products and services Consent or Legitimate Interests
Personal data of our customers’ customers collected for use in filling orders for our products and services For fulfillment of a contract


How We Protect Your Personal Data

The personal data we hold is stored and processed securely in line with the information security measures and guidance standard in our industry. We have implemented appropriate technical and organizational measures designed to prevent the unauthorized disclosure of your personal data, taking into account the level of risk associated with the processing of your personal data.

If we receive your personal data in the context of providing problem solving services to our customers, we will securely accept that data, segregate it from other customer data, and limit access to the data. We will delete the data once the issue is resolved.

Cross border personal data transfers

Your personal data may be transferred to and stored at our servers located in the United States. The United States has personal data privacy laws that are different from your country. While the United States has not received an adequacy decision from the European Union Commission, we will ensure that it is protected in a manner that is consistent with how your personal data is protected if it was processed in your country.

How long do we keep your personal data?


What are my personal data rights?

您对我们持有和处理的您的个人资料享有以下权利,您可以在任何时候行使这些权利。查阅权-您有权要求获得我们所持有的有关您的信息的副本。更正权-你有权更正我们所持有的有关你的不准确或不完整的个人资料。被遗忘的权利-在某些情况下,您可以要求我们从我们的记录中删除您持有的个人资料。限制处理的权利-在某些条件适用的情况下有权限制处理。Right of portability – you have the right to have the personal data we hold about you transferred to another organization.

  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • 司法审查权。如果我们根据访问权拒绝您的请求,我们将向您提供原因。您有权按照以下流程提出投诉。

To download a copy of your personal data, anonymize your personal data, or delete your account, if you have created an account, go “Privacy Settings” menu in your customer account.

All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.

Who do I contact if I have an issue with my personal data that you hold?

Please contact our Privacy Office

How do I make a complaint about how my personal data is being held or processed?


By Email:

By Mail:

Anchor Hocking LLC
1600 Dublin Road, East Building
Suite 200
Columbus, Ohio 43215
Attention. Privacy Officer

If you are not satisfied with our response you can complain to the data protection authority for the country in which you reside.

This GDPR Privacy Notice was last updated on February 2, 2022 .

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